So after not knowing what the hell is going on with the iPhone upgrade it seems that i might be getting one after all.

Basically when i tried to order on Monday the website kept crashing, and when i finally got through to the confirmation page it was on the fail over server. I rang o2 and was told that my order hadn’t gone through… obvously i was a little pissed off.

Yesterday i logged onto the O2 site and went to the MyO2 section only to find that under orders i had “in progress” flashing for an Apple iPhone 3g 16gb. From looking at the forums it seems like a lot of people have had their orders pushed through manually.

About 20 minutes ago my order changed from in progress to complete, i also have an assignment number so it looks like it should be coming.

I still have had no emails so i am holding my breath a little, hopefully my phone will arrive tomorrow morning, keep your fingers crossed for me.

I still think O2 could of handled the upgrade process with there website a little better, but i have got to tip my hat for them working through the thousands of orders and actually getting the product out to people. I think they just needed to offer a little more communication to their customers.

Along with a ton of other people i awoke this morning to find that i had a message from O2 telling me that i could order the new iPhone 3g from the O2 website, however when i try and login to the site i get an error message telling me its down.

Taking a look through the o2 forum it is apparent that the system went down less than 15 mins after it launched and some people are claiming that the system won’t be back up until this evening.

I had heard that o2 had put a lot of effort into making sure things were going to run smoothly today but it seems that has gone the shape of a pear, i expect that as i am writing this there are a few emergency meetings going on at O2 HQ, and possibly a number of employees about to look for new jobs?

It seems that the website came up again about 11:15am, i went through the process of putting all my details in and the site just submitted me back to the homepage. I rang o2 customer services and she told me that it was because they are all out of stock which is really frustrating since a) The website has been down all morning so how the hell did anyone successfully order one? b) Surely the order form should tell me that they are out of stock before i go through putting all my details?

Looks like it will be queing at the shop for me then :o(