Tired hotel, but friendly staff, and good location.
The Le Meridien is located in a great area to allow you to walk around the streets of Chiang Mai and find local bars and eateries. The hotel itself could do with a bit of a refresh with tired décor and rooms. But a pleasant stay nonetheless with no complaints.
Getting from the airport to the hotel is very easy. There is both the option of booking a Grab or using a very cheap hotel taxi service. Arriving around 9 pm saw us get from the airport to the hotel in about 10 minutes.
Check-in was a little frustrating. There was a little bit of a queue and not so many staff there to sort it out, nothing too bad though. I did have an issue with my booking as we were there for a conference. I had booked the room many months in advance but was told I could only have a twin bed instead of a king, whilst the friend checking in with me had booked just a week or two before and was given a king. Almost as if they had randomly assigned the rooms a few days before the conference. Pointing out that my booking had been made almost as soon as they were able to be taken sorted this out though, so all was good.
The rooms are a fairly decent size with a nice view across Chiang Mai. Like the hotel lobby, the rooms are also a little tired, the bedside cabinets are a little chipped, there are no adequate bedside outlets, etc. to plug devices in, but they were clean. The bathroom was also a nice size with a decent shower.
The conference that was hosted by the hotel was very well executed. The food and break snacks were of great quality, so the staff must be commended there.
Check-out was again a little slow, but there were a lot of people heading out. A Grab car was required to head to the airport and got me there in about 30 minutes with lunchtime traffic.
All in all, a fine hotel, especially for the area. It could just do with a bit of modernisation.